Owner FAQs
Answers to your frequently asked questions
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Are you licensed?
Yes, we are a licensed property management company, ensuring compliance with all relevant industry standards and regulations. -
Can I reach you after hours?
Yes, we provide an emergency contact for urgent issues. General inquiries will be handled during normal business hours. -
Can you put the money directly into my account?
Yes, we offer direct deposit for owner disbursements, ensuring a smooth and timely transfer of rental income. -
Do you sell real estate too?
Yes, if you would like assistance in selling your property we have licensed agents on staff to assist you with the sale. Owners are not required to sell with our brokerage. -
How and when do I get my checks?
Owner disbursements are made on a regular schedule, We disperse funds via direct deposit between the 8th and the 12th of each month and twice a week thereafter. -
How is rent collection handled?
We offer multiple rent payment options, including online payments and traditional methods, to ensure a smooth collection process. Late payments are addressed according to lease terms. -
How long of a lease do you sign?
Our shortest lease term is one year. When a lease is first executed we only offer a one year to new tenants. After a year of compliance and a good payment track record, we will offer a longer lease term if the owner and tenant agree. -
How much security deposit do you charge the tenant?
The security deposit collected is equal to a month of rent. Under some circumstances a double deposit may be considered. -
How soon can you start managing my property?
We can begin managing your property as soon as the necessary agreements are completed and the property is ready for leasing. -
What type of properties do you manage?
We manage a variety of property types, including single-family homes, multi-family units and condos. -
What type of reports do I get and how often?
Owners receive regular financial statements detailing rent collection, expenses, cash flow and maintenance updates. Owners also receive their annual tax documents. Additional reports may be available upon request. -
Who holds the tenant security deposit?
Renters Warehouse will hold the security deposit in an escrow account until the end of the lease when it is utilized via the security deposit disposition.

